We’ve a range of aftercare packages to meet the every client demand. All of our solutions are connected bringing automatic fault detection and analytics. We have the experience of working with thousands of customers to understand the level of care you can expect will be needed to ensure a consistently high-quality experience for many years to come.

It really depends on the clients and the sector. Typically, most clients opt for purchase + annual servicing on a 3-5 year contract.  However, clients with operating budgets may prefer the rental options available.

Yes, we have an in-house design team who can collaborate with you to create a bespoke offering that fits your brief. This is only available for larger volume orders.

Our first prototype locker unit was keypad/PIN solution. We quickly discovered that this was not the most secure way to lock away your devices. Our experience shows that PIN codes can be easily predicted, and seen from afar. We believe that a lock and key is the most secure solution, as well as the most hassle-free solution for our clients, and we are extremely proud of our proven security track record across our estate. With 80 million charges to date worldwide, this is something to shout about!

Our products require a 110-240 V 47-63 Hz electric supply. We’ll fit the relevant mains plug for your region.  A fused-spur is preferable to a socket to prevent disconnection. While ethernet or wifi can be considered for the communications with our servers, we typically include 4G routers as part of our package to avoid dependencies on inconsistent networks. If you have an ethernet socket available already that can save some ongoing cost, but we do not suggest you add one just for ChargeBox.

Yes, we have bespoke branding options across our product family. And with our management services you have the ability to push new media remotely to the HD LCD’s on our Lock & Charge systems.

Yes, we offer our secure ‘Lock & Charge’ solutions as a pay-to-use service via contactless, Apple Pay and Google Pay, chip & pin, and swipe.

Pay to use charging services are generally used a fraction of free-to-use so if your requirement is customer service driven, we encourage you to provide a free to use solution. Pay-to-use options are available for both FAST6 and FAST3 Mini locker solutions

Yes, all of our solutions today are based on the worldwide USB Power Delivery (PD) standard using the best charging hubs available and providing power to charge even laptops and all modern phones. For example 60 Watts of power is available with our USB-C cables and USB-C socket solutions. The latest Apple iPhones - eg iPhone 17 Pro - can charge from 0-50% in just 20 minutes with appropriate chargers. FAST6 and FAST3 Lockers and FASTHub-powered stay-and-charge solutions have been proven to perform at this level

Together with the use of our ultra-robust manufacturers’ cables we guarantee a great experience and a safe charge.

For sites that have longer dwell times, we are able to offer refurbished solutions using the USB 2.0 charging standard at up to 10 Watts power per cable/port.

The ChargeBox stations are designed to be housed inside, although they could be temporarily housed under cover in an outdoor environment for event purposes. This is to avoid the potential for moisture to interfere with the connection to the device which could result in damage to the user's phone or to the ChargeBox.

Our full technical specifications are available to download on our solutions page. Please click here for more information.

Please click here for our 'Find A ChargeBox' interactive map. 

Typically our Lock & Charge sessions last for 30-60 minutes but clients can choose their preferred maximum time when ordering. We’ll let you know how long people tend to charge for in similar environments to yours.

The door will always remain secured until opened with its key.

Our Stay & Charge products will charge your device as long as its connected.