ChargeBox Partners with Heathrow to Revolutionise Mobile Charging for Passengers

ChargeBox, a global leader in public mobile device charging infrastructure based in West London, has partnered with Heathrow. Led by Heathrow’s Innovation Team, this collaboration introduces cutting-edge mobile device charging technology to Terminal 2, revolutionising passenger convenience.

Six of Heathrow’s iconic charging poles in Terminal 2 have been upgraded with ChargeBox’s industry-leading, remotely managed Fast Charge technology. These stations allow passengers to increase their battery life by up to 20% in just 10 minutes, an essential feature for travellers. Designed for speed, capacity, efficiency, and reliability, the upgraded stations address the needs of today’s hyper-connected passengers.

ChargeBox’s managed and remotely monitored system is a standout feature of the partnership. This innovative approach gives Heathrow real-time insights into station utilisation, power delivery and performance while proactively identifying potential issues. By minimising downtime and enabling highly targeted maintenance, this system enhances passenger satisfaction, reduces operational disruptions and delivers significant cost savings.

Each station offers 16 charging experiences, including specially reinforced USB-C and Apple Lightning cables, Qi2 fast wireless charging pads, and USB sockets for passengers’ cables. The two-tier design accommodates seated, standing, and wheelchair users. Built with high-quality, durable materials, the stations are designed to withstand heavy traffic while providing a seamless user experience.

“ We’re thrilled to partner with Heathrow, one of the world’s most prestigious airports, to introduce our advanced managed Fast Charge technology,” said Ian Hobson, CEO of ChargeBox. “ This collaboration highlights how world-first innovation can enhance the passenger experience, drive operational efficiency, and demonstrate that our super-robust solutions, combined with a digitally managed approach, deliver unmatched long-term lifecycle value and return on investment.”

The six-month trial aims to enhance passenger satisfaction, gather actionable insights on charging demand and preferences, and inform Heathrow’s future infrastructure investments. Data and qualitative research from the trial will guide Heathrow in optimising its charging capacity, improving placement, and exploring commercial sponsorship and advertising opportunities.

This collaboration highlights ChargeBox’s expertise in scalable, future-proof passenger charging solutions.

For more information, visit www.chargebox.com or follow us on LinkedIn at ChargeBox LinkedIn.

Rethinking Airport Charging Infrastructure

Strategic Insights from the ACI Europe Survey

As the travel industry evolves, so do passenger expectations. According to the latest ACI Europe survey, 73% of passengers now confidently use digital tools for tasks like check-in and boarding. But there’s a catch: airports are falling behind in providing the infrastructure to support this reliance. Charging mobile devices, a cornerstone of the connected journey is one area that needs urgent attention. Let’s consider how airports can turn charging infrastructure into a strategic advantage.

 

Beyond Capacity: Why Availability Matters

A charging station is only as good as its uptime. If a station isn’t operational or easily accessible, even the most advanced capacity becomes irrelevant. What’s needed is cutting-edge technology with real-time monitoring and fault detection to ensure availability meets passenger needs.

Think of it like this:

Capacity × Availability = Effective Charging Potential

Airports already prioritise availability in critical systems like baggage handling and security screening. Why not apply the same rigour to charging infrastructure? With a cutting-edge, digitally managed approach, you get a solution that stays online, performs consistently, and keeps travellers happy.

 

Traveller Preferences: Cables Over Port

Not all charging setups are created equal. ChargeBox’s data shows that passengers overwhelmingly prefer built-in cables over USB ports. Why? They are convenient and reliable. Cables eliminate the need for passengers to carry their chargers, and high-quality, reinforced designs ensure consistent performance.

Here’s what makes cables a game-changer:

    • Convenience: Ready-to-use for passengers on the go.

    • Reliability: Less downtime thanks to robust materials and SMART connectivity.

    • Compatibility: Supports the vast majority of devices via USB-C and Lightning cables.

Airports can boost capacity by 200-300% by introducing or upgrading to cable-first stations. This means fewer USB ports are needed, reducing maintenance and improving efficiency.

 

The Quality of Charge Matters

The ACI report highlights critical gaps but misses one crucial factor: charge quality. While traditional AC sockets are common, they often create more problems than they solve. Issues like unmonitored failures, voltage mismatches, and the need for adapters can frustrate passengers.

USB Power Delivery (USB PD) Fast Charge is the future. Here’s why:

    • Speed: Get from 0 to 20% in just 10 minutes—perfect for boarding passes and last-minute calls.

    • Universal Compatibility: Works seamlessly with smartphones, tablets, and laptops from all territories.

    • Safety and Efficiency: Delivers the optimal power level for every device.

 

Building for the Future

Airports need solutions that evolve with passenger needs. Here’s how you stay ahead:

    • Digital Management: Real-time monitoring maximises uptime and minimises maintenance costs.

    • User-Centric Design: Solutions tailored to how travellers actually use them.

    • Future-Proof Compatibility: High-quality specially reinforced cables and USB PD technology ensure readiness for the next wave of devices.

    • Scalability: Modular systems that grow with your airport.

 

A Collaborative Path Forward

As the ACI report emphasises, digitalisation and automation transform the passenger experience. To keep pace, charging infrastructure needs the same level of focus. By prioritising reliability, accessibility, and quality, airports can turn charging stations into a competitive advantage.

At ChargeBox, we believe in creating stress-free, future-proof solutions that make travel smoother for everyone. Are you ready to transform your airport’s charging experience? Let’s start the conversation.

 

How Mobile Phones Are Transforming the Airport Experience for Passengers

In the modern travel landscape, mobile phones have become indispensable companions, revolutionising the way we navigate airports. From booking flights to boarding planes, these devices are central to almost every aspect of the passenger journey. 

As airports continue to embrace digital transformation, emerging technologies are reshaping how travellers use their mobile phones, enhancing convenience, efficiency, and overall experience.

1. Mobile Check-In and Digital Boarding Passes

Gone are the days of printed boarding passes and long queues at check-in counters. Mobile check-in and digital boarding passes have streamlined the airport experience, allowing passengers to check in, select seats, and download their boarding passes directly to their phones. This not only saves time but also reduces the need for paper, aligning with sustainability efforts.

Biometric technology on mobile phones, such as facial recognition and fingerprint scanning, allows passengers to streamline their airport experience. By securely storing their identity data on their phone, travellers can use biometrics to verify their identity whenever needed. This eliminates the need for physical documents, reduces wait times, and makes the entire travel experience faster and more convenient. 

2. Real-Time Flight Updates and Navigation

One of the most stressful aspects of air travel is uncertainty — whether it’s delays, gate changes, or tight connections. Mobile apps now offer real-time flight updates, ensuring passengers are always informed about their journey. These apps provide notifications about boarding times, gate assignments, and even baggage claim details, all in real time.

In addition, indoor navigation apps are transforming the way travellers move through airports. Using augmented reality (AR) and GPS technology, these apps guide passengers to their gates, lounges, shops, and even charging stations. With just a few taps, travellers can easily navigate complex airport layouts, minimising the risk of missing flights.

3. Mobile Payments and Contactless Transactions

Mobile payment solutions, such as Apple Pay and Google Wallet, are increasingly being adopted across airport retail, dining, and duty-free stores. This shift towards contactless transactions not only speeds up the purchasing process but also enhances hygiene—a significant consideration in the post-pandemic world.

Moreover, mobile wallets allow passengers to store multiple currencies, making it easier to manage expenses during international travel. Combined with loyalty apps that store frequent flyer miles and reward points, mobile payments are becoming the go-to method for savvy travellers.

4. Entertainment and Connectivity

For many passengers, mobile phones are a primary source of entertainment during long waits and flights. Airports are responding by offering improved Wi-Fi connectivity, allowing travellers to stream movies, catch up on work, or connect with loved ones without interruption. Additionally, charging solutions, such as those provided by ChargeBox, ensure that devices remain powered up throughout the journey.

Emerging technologies like 5G are set to further enhance the in-airport experience. With faster download speeds and reduced latency, 5G will enable seamless streaming, video calls, and even augmented reality experiences, transforming idle time at the airport into productive or enjoyable moments.

5. Personalised Travel Assistance

Artificial intelligence (AI) is playing a growing role in personalising the airport experience. Chatbots and virtual assistants, integrated into airline apps, provide travellers with real-time answers to their queries, from baggage allowances to lounge access. Some apps even offer personalised recommendations for dining, shopping, and activities based on the passenger’s preferences and flight schedule.

AI-driven apps also help passengers manage their travel plans, offering suggestions on the best time to leave for the airport, traffic updates, and weather forecasts. VR, on the other hand, offers immersive experiences, such as virtual tours of the airport or even pre-flight relaxation sessions. These technologies not only enhance the passenger experience but also offer new opportunities for retail and entertainment, creating a more engaging and enjoyable environment.

6. Sustainability and Environmental Considerations

As environmental concerns take centre stage, airports and airlines are increasingly focusing on sustainability. Mobile phones play a key role in these efforts by reducing the need for paper tickets, boarding passes, and brochures. Digital receipts, mobile passports, and electronic visas further minimise paper waste substantially.

Conclusion

Mobile phones have undeniably transformed the airport experience, making travel more efficient, convenient, and personalised. As emerging technologies like biometric security, 5G, and AI continue to evolve, the role of mobile devices in air travel will only expand. 

The availability of airport charging services is no longer just a convenience — it’s a necessity. Offering reliable and fast charging ensures that passengers can stay connected, access real-time updates, and utilise essential apps for navigation, payments, and entertainment throughout their journey. 

Airports and airlines that embrace these essential innovations to boost the passenger experience will be better positioned to meet the needs of today’s tech-savvy travellers, directly contributing to a smoother, less stressful and more informed, travel experience for all.


The ChargeBox Team

The Case for Sustainable, Fast Charging Lockers in Universities and Higher Education Colleges

In today’s digital age, mobile devices are indispensable tools for students in higher education. From accessing online resources and participating in virtual classes to staying connected with peers and faculty, the reliance on smartphones, tablets, and laptops has never been greater. However, with this increased dependence comes the ever-present challenge of maintaining battery life throughout a busy academic day. This is where sustainable, fast charging lockers come into play as an essential amenity for universities and higher education colleges. 

Benefits of Fast Charging Lockers

Sustainability and Environmental Responsibility 

Fast charging lockers designed with sustainability in mind can significantly reduce the environmental impact of electronic device usage. These lockers often use energy-efficient technologies and components, ensuring minimal power wastage. By integrating such systems, institutions can demonstrate their commitment to environmental stewardship and inspire students to adopt greener habits.

Enhanced Convenience and Accessibility 

Unlike traditional charging stations or wall outlets, fast charging lockers provide a secure and convenient solution for students to charge their devices. Students can safely lock their devices in a designated locker, ensuring they are protected from theft or damage while charging. This added security gives students peace of mind and allows them to focus on their studies without worrying about their valuable gadgets. 

Speed and Efficiency 

The primary advantage of fast charging lockers is their ability to charge devices at an accelerated rate. With the capability to charge a device from 0% to 50% in a fraction of the time it would take with a standard charger, these lockers ensure that students can quickly top up their batteries between classes, during lunch breaks, or even in between lectures. This rapid charging capability helps maintain productivity and keeps students connected throughout the day.

Space Optimization 

Fast charging lockers are designed to accommodate multiple devices simultaneously, making efficient use of space within the campus. This is particularly beneficial in high-traffic areas such as libraries, student unions, and common rooms, where the demand for charging facilities is high. By centralizing charging infrastructure, universities can avoid clutter and ensure an organized, aesthetically pleasing environment.

Support for Diverse Devices 

Modern fast charging lockers are versatile, supporting a range of devices including smartphones, tablets, and laptops. This adaptability is crucial in a higher education setting where students use a variety of devices for different academic purposes. By providing a one-stop charging solution, universities can cater to the diverse needs of their student population.

Encouraging Responsible Device Usage 

Providing accessible charging solutions encourages responsible device usage among students. With the assurance that they can charge their devices whenever necessary, students are less likely to resort to unsafe charging practices, such as using low-quality chargers or leaving devices unattended in public spaces.

The Future of Mobile Technology in Education

As we look towards the future, it’s clear that mobile technology is here to stay. The integration of mobile devices into educational frameworks has revolutionised the way students learn and interact. From interactive apps and e-books to virtual classrooms and online collaboration tools, the possibilities are endless. Mobile devices offer unparalleled flexibility and accessibility, enabling students to learn at their own pace and on their own terms.

In conclusion, the implementation of sustainable, fast charging lockers in universities and higher education colleges is a forward-thinking move that addresses the practical needs of students while promoting environmental responsibility. These lockers offer a superior alternative to traditional charging solutions, providing security, efficiency, and convenience. As mobile technology continues to evolve, ensuring that students have the necessary infrastructure to support their academic pursuits is not just beneficial—it’s essential. Mobile is indeed here to stay, and by embracing innovative charging solutions, educational institutions can better prepare for a connected and sustainable future.


The ChargeBox Team

The Future of Device and Smartphone Charging: Understanding USB-C Power Delivery

In recent years, USB Type-C has become the standard connection for charging a multitude of devices, from smartphones and tablets to laptops and beyond. This evolution in charging technology has revolutionised how we power our gadgets, offering numerous advantages that enhance convenience, efficiency and speed. In this blog, we’ll delve into the benefits of USB-C power delivery, explore how this charging technology works, and provide tips on selecting the right adapters and cables.

USB Type-C: The Standard Connection?

USB Type-C, commonly referred to as USB-C, is a versatile and reversible connector that has swiftly become the go-to standard for modern devices. Unlike its predecessors, USB-C is designed to handle not just data transfer but also power delivery, allowing it to charge devices quickly and efficiently. Its symmetrical design means it can be plugged in either way, eliminating the frustration of trying to insert the connector incorrectly.

Advantages of Power Delivery via USB-C

One of the standout features of USB-C is its support for USB Power Delivery (PD). This technology offers several key advantages:

1. Faster Charging: USB PD allows for higher power levels, meaning devices can charge much faster compared to older USB standards. This is particularly beneficial for high-capacity devices like laptops and tablets.

2. Universal Compatibility: USB-C PD can charge a wide range of devices, from smartphones to laptops, using the same cable and power adapter. This reduces the need for multiple chargers, simplifying your tech life.

3. Enhanced Safety: USB PD includes features that protect devices from overcharging, overheating, and other potential hazards, ensuring a safer charging experience.

4. Flexibility: With variable power delivery, USB PD can adjust the power output according to the device’s requirements, making it highly versatile.

USB-C Power Delivery. How it works.

How the Charging Technology Works: USB Power Delivery is an advanced specification that significantly improves the standard USB charging protocols. Here’s how it works:

Negotiation Process: When a USB-C cable is connected to a device, the charger and device communicate to determine the optimal power level. This negotiation ensures the device receives the correct amount of power without exceeding its capacity.

Variable Power Levels: USB PD can deliver power at varying levels, typically ranging from 5V (volts) to 20V, and up to 100W (watts). This flexibility allows it to charge everything from small smartphones to large laptops.

Bidirectional Charging: USB PD supports bidirectional power delivery, meaning a device can either receive power or provide power to another device. This is particularly useful for scenarios where one device, like a laptop, can charge another, such as a smartphone.

Which Power Adapter is best for you?

Choosing the right power adapter is crucial for efficient and safe charging. Here’s how to ensure compatibility:

1. Check the Device’s Specifications: Look at your device’s user manual or manufacturer’s website to find the recommended power requirements. 

2. Examine the Adapter’s Output: Ensure the adapter’s voltage and wattage match or are within the acceptable range for your device.

3. Verify USB PD Support: If your device supports USB PD, make sure the adapter does as well. Many modern adapters explicitly state their compatibility with USB PD.

4. Connector Type: Confirm that the adapter has a USB-C output, as using the correct connector type is essential for compatibility.

The Best Cable for Charging via USB-C

Not all USB-C cables are created equal. Here’s what to consider when choosing a cable:

Power Rating: Ensure the cable supports the power levels required by your device. High-quality cables often list their power ratings on the packaging or cable itself.

Data Transfer Speeds: While primarily used for charging, USB-C cables can also transfer data. If this is important, look for cables that support higher data transfer rates.

Build Quality: Opt for cables with robust construction to avoid wear and tear. Features like reinforced connectors and braided exteriors can enhance durability.

Certification: Cables that are USB-IF (USB Implementers Forum) certified have been tested for compliance and safety, ensuring reliable performance.

ChargeBox: UK-designed and manufactured.  

We only use real Apple Type C USB cables for all our latest charging solutions.  We also strengthen them to give them a x 10  lifespan.  That’s the difference between a cable that would last 400 charges and one that lasts 4,000!

Conclusion:

USB-C and USB Power Delivery are transforming the way we charge our devices, offering faster, safer, and more versatile options. USB-C has undeniably set a new standard in the realm of charging technology. Its versatility, speed, and efficiency make it an essential component in our increasingly connected lives.

Understanding how this technology works and knowing how to choose the right adapters and cables can significantly enhance the charging experience and let’s face it no one likes waiting more time than they need to, for their phone battery to charge! 🔋

The Chargebox Team

Mobile Phone Addiction and Nomophobia: Understanding the Digital Epidemic

Understanding Mobile Phone Addiction and Nomophobia: A Digital Epidemic

In today’s hyper-connected world, mobile phones are indispensable, offering unparalleled convenience by keeping us connected, informed, and entertained. However, this convenience has a downside: mobile phone addiction, a growing global concern, especially in the UK. One specific manifestation of this addiction is known as Nomophobia.

What is Nomophobia?

Nomophobia is the fear or anxiety associated with being without a mobile phone or beyond mobile phone contact. This term emerged from a study commissioned by the UK Post Office in 2008, highlighting the extent of mobile phone dependency among the public. Symptoms of nomophobia include:

  • Panic or anxiety when the phone battery is low or there is no network coverage.
  • Constantly carrying a charger or backup battery.
  • Using the phone in inappropriate settings, such as during meals or social gatherings.

What is Mobile Phone Addiction?

Mobile phone addiction is characterized by an over-reliance on mobile devices, significantly interfering with daily activities, personal relationships, and productivity. Key signs of this addiction include:

  • Excessive checking of the phone, even without notifications.
  • Anxiety when the phone is not accessible.
  • Spending more time on the phone than intended.
  • Neglecting face-to-face interactions in favor of mobile device use.

Factors Contributing to Mobile Phone Addiction

Several factors contribute to the high levels of mobile phone addiction in the UK:

  1. Social Media: Platforms like Instagram, Facebook, and TikTok are designed to be addictive, encouraging continuous engagement.
  2. Work Demands: The rise of remote work and the expectation of constant availability compel many to check their phones regularly.
  3. Fear of Missing Out (FOMO): This psychological phenomenon drives individuals to stay connected to avoid missing out on important events, news, or social interactions.

Who Are the Most Addicted?

Certain demographics in the UK show higher levels of mobile phone addiction:

  1. Young Adults: Those aged 18-24 are particularly prone to mobile phone addiction. A University of Derby study found that 13% of young adults could be classified as “addicted” to their smartphones.
  2. Teenagers: The NHS has expressed concerns about the impact of excessive phone use on teenagers’ mental health, citing increased levels of anxiety, depression, and sleep deprivation.
  3. Professionals: Many working professionals also exhibit signs of mobile phone addiction due to the constant need to stay connected for work, coupled with social media use.

The Extent of Mobile Phone Addiction in the UK

Recent statistics paint a concerning picture of mobile phone usage in the UK:

  1. High Usage Rates: According to a 2023 Ofcom report, the average UK adult spends over 3 hours and 23 minutes per day on their mobile phone, highlighting our growing reliance on these devices.
  2. Frequent Checks: Research indicates that the average UK user checks their phone approximately 58 times a day, with younger adults (aged 18-24) checking around 79 times a day.
  3. Bedtime Usage: A Deloitte survey found that 41% of UK adults check their phones within five minutes of waking up, and 37% check their phones just before going to bed, leading to disrupted sleep patterns and other health issues.

Consequences of Mobile Phone Addiction

Mobile phone addiction and Nomophobia can lead to several adverse effects:

  1. Mental Health Issues: Continuous mobile phone use is linked to increased anxiety, stress, and depression. The constant bombardment of notifications and the pressure to stay connected can be overwhelming.
  2. Sleep Disruption: Exposure to blue light from screens before bedtime can interfere with sleep patterns, leading to insomnia and poor-quality sleep.
  3. Decreased Productivity: Frequent phone use can distract individuals from their tasks, leading to decreased productivity at work or school.
  4. Social Impact: While mobile phones are designed to keep us connected, excessive use can lead to social isolation, with people spending more time on their devices than interacting face-to-face with family and friends.

Combating Mobile Phone Addiction

Combating mobile phone addiction requires a multi-faceted approach:

  • Digital Detox: Encourage periodic breaks from mobile phone use to reduce dependency.
  • Setting Boundaries: Establish phone-free zones and times, such as during meals or an hour before bedtime.
  • Mindfulness Practices: Techniques like meditation can help reduce anxiety associated with nomophobia.
  • Professional Help: For severe cases, cognitive-behavioral therapy (CBT) has proven effective in managing addiction.

Conclusion

Mobile phone addiction and Nomophobia are growing concerns, particularly in technologically advanced societies like the UK. By understanding the signs of addiction and taking proactive steps to manage mobile phone use, individuals can regain control over their lives and reduce the negative impacts on their mental and physical well-being. With awareness and appropriate interventions, it is possible to foster a healthier relationship with our digital devices.

The Chargebox Team

Sources:

  • Ofcom Report 2023
  • Deloitte Survey
  • University of Derby Study
  • NHS Mental Health Concerns on Teenagers and Mobile Phone Use

Mobile Phone Batteries: Their Evolution and Limitations.

In an era where technological innovations seem to know no bounds, one persistent challenge continues to vex smartphone users worldwide: the limitations of mobile phone batteries. Despite the leaps and bounds made in smartphone capabilities, the evolution of battery technology has been, and continues to be, a slower, more incremental journey. In this blog, we’ll explore the advancements and limitations of mobile phone batteries, their technology, and give you some tips on how to prolong battery life that help to liberate us from the tyranny of carrying chargers and charging cables.

The Evolution of Mobile Phone Batteries:

Mobile phone batteries have come a long way since the early days of bulky devices with limited endurance. The introduction of Lithium-ion batteries in the 1990s revolutionised the industry, offering higher energy density and longer-lasting power. However, while smartphones have evolved into sleek, multifunctional devices, battery technology still needs to catch up!

Advancements and Limitations:

While some smartphones boast impressive battery life, such as the Apple iPhone 15 Pro Max, Samsung Galaxy S24 Ultra, and Google Pixel 8 Pro, the reality is that most devices still require daily charging. Despite incremental improvements in battery longevity and efficiency, the fundamental limitations of Lithium-ion technology persist.

Why Batteries Lag Behind:

The disparity between smartphone advancements and battery capabilities can be attributed to several factors. Firstly, the demand for slimmer, lighter devices conflicts with the need for larger, more powerful batteries. Consumers prioritise sleek designs over extended battery life, leading manufacturers to prioritise form factor over function.

Additionally, the pace of battery technology development is inherently slower than that of other smartphone components. While processors, cameras, and displays undergo rapid advancements, battery technology faces inherent challenges such as energy density, safety concerns, and cost-effectiveness. 

Mobile phone batteries rely on chemical reactions to store and release energy, making their advancements inherently more challenging compared to the physics-driven developments of other device components. While electronics progress swiftly due to advancements in physics, battery technology faces huge complexities in optimising chemical compositions and reactions, leading to slower progress and incremental improvements over time.

Future Developments:

Technology companies are actively exploring new avenues for battery innovation despite these challenges. Solid-state batteries, which utilise solid electrolytes instead of liquid ones, hold promise for higher energy density, faster charging, and enhanced safety. Companies like Tesla, Samsung, and Toyota are investing heavily in solid-state battery research, aiming to revolutionise energy storage across various industries.

Furthermore, advancements in materials science, such as the integration of lithium metal into battery designs, offer potential breakthroughs in energy density and longevity. Companies like Quantumscape are at the forefront of developing next-generation batteries based on lithium metal technology, paving the way for significant advancements in mobile phone batteries.

Tips for Prolonging Battery Life:

While we await the arrival of next-generation battery technologies, there are steps we can take to maximise the performance and longevity of our current mobile phone batteries:

  • Optimise Settings: Adjust the display brightness, and enable power-saving modes to reduce battery consumption. Don’t wait for 20% level before low power mode is offered to go into it if you’re on a long day. There is some loss of features/notifications of course, but usually not much. See here https://support.apple.com/en-gb/HT205234
  • Manage Charging Habits: Avoid frequent deep discharges and opt for partial charging whenever possible to minimise stress on the battery. The sweet spot is between about 20-80% charge. Newer iPhones for example let you set 80% as the maximum battery charge level which is good – unless you’re on a long day in which case turn it off for that day.
  • Avoid Extreme Temperatures: Extreme heat or cold exposure can degrade battery health, so keep your phone in moderate environments. When in the car, don’t have it in full sun, or next to vents putting out hot air.
  • Use Original Chargers: Stick to genuine certified chargers and cables provided by the manufacturer to ensure compatibility and safe charging.
  • Consider Battery Replacements: If your smartphone’s battery performance significantly deteriorates over time, consider replacing the battery to restore optimal performance. Your device should tell you about the battery condition and its capacity. You can expect some deterioration after between 500-1000 charge cycles, with more after that level. 3+ year-old devices may well benefit, though if carefully managed, can give much longer life.
  • Fast-charging technologies often incorporate features such as temperature management and voltage regulation to minimise stress on the battery, helping to prolong its lifespan.

Conclusion:

While mobile phone batteries may lag behind the rapid pace of smartphone advancements, ongoing research and development efforts offer hope for a future where battery life ceases to be a daily concern. By embracing emerging technologies and adopting prudent battery management practices, we can free ourselves from the shackles of charging cables and enjoy uninterrupted connectivity on our smartphones. And when you consider that the average person checks their phone 150 times a day (that’s once every 6 minutes!), our hunger for battery juice than never depletes, is only going to increase.

It might not be long before we can see the prototypes for a more powerful, kinetic charging system that harnesses motion or mechanical energy to generate the electricity needed to power a smartphone. Exercising to charge up all round?

The Chargebox Team

Unlocking Personalities: Decoding Your Mobile Phone Charging Habits

Welcome readers! As you know, here at Chargebox we love spending our lives obsessing about the best phone charging experiences so that you don’t have to.  Normally we’re buried deep stats about user experience, charging speeds, secure lockers, cable specs, location specifics, hospital, airport, retail, events… Well you get the idea! 

We recently came across the article “New study reveals the ten types of mobile phone users”, (by behavioural analyst, Emma Kenny) and liked it so much, it got us thinking.

Are there any obvious traits or quirks that people display in their phone charging behaviour and what these habits might say about them?

So we locked our best and brightest minds in a room with all our phone charging data and insight, collected over many years, and this is what they came up with – five distinct types of mobile phone charging behaviours and personality types.

The Night Charger :

Ah, the night charger – the steadfast souls who plug in their phones before hitting the hay and let them juice up all night long. These individuals believe in starting each day with a fully charged device, even if it means their poor phone spends more time plugged in than they do! To them, a charged phone equals peace of mind, even if it means sacrificing a bit of battery longevity in the process.

The Prepared Packrat (Power Hoarder) :

Meet the prepared packrat, armed to the teeth with battery packs, charging cables, and plugs galore. You’ll never catch these folks with a low battery warning – they’re like modern-day Boy Scouts, always ready for a charging emergency. Whether it’s a trip to the local shop or a trek through the wilderness, they’ve got enough charging firepower to keep their devices going for days on end.

The Rule Follower :

For the rule follower, every percentage point of battery life is precious, and they’re not about to jeopardize it by overcharging. These cautious chargers strictly adhere to the manufacturer’s recommendations, never leaving their phones plugged in for a moment longer than necessary. They’re the ones you’ll catch unplugging their phones at precisely 80% battery, following the advice to maximize battery health – even if it means a few extra trips to a charging point throughout the day.

The Forgetful Wanderer :

Ah, the forgetful wanderer – forever chasing elusive power outlets and muttering curses under their breath as their battery dwindles to single digits. These free spirits have a knack for leaving home without a charged phone and are no strangers to the dreaded dead battery scenario. But fear not, for they’ve mastered the art of creative charging solutions, from begging bartenders for access to outlets to scavenging for USB ports in coffee shops.

The Eternal Optimist :

Last but not least, we have the eternal optimist – the dreamers who believe that battery life is but a mere suggestion and that their phones will somehow defy the odds and stay powered indefinitely. You’ll find them gleefully ignoring low battery warnings and living life on the edge, convinced that their device will miraculously hold out until they reach their next charging destination. Ignoring the subtle warnings of impending power depletion, they gallivant through life with boundless optimism, convinced that their device will miraculously power through any charging emergency, somehow! And hey, sometimes they’re right – but when they’re wrong, they’re spectacularly wrong.

Just like fingerprints, each person’s charging style is unique and tells us something about their personality. 

So, which charging persona resonates with you?  There’s no right or wrong way.  Or is there?

Thanks for reading!

 Chargebox

#Charging #Phone #Chronicles #Mobile #Psychology

How Sustainable Are Public Phone Charging Solutions?

In pursuit of sustainability, we’ve embarked on a profound journey to determine the environmental footprint of our business operations and the life cycle of our charging solutions. Collaborating with expert third parties, we’ve analysed and dissected the carbon emissions of our entire operation. The result? We have already taken significant strides toward achieving our goal of NetZero emissions by 2030.  Contact us for our latest report which shows over a 30% reduction compared with 2019 on a constant revenue basis.

For a long time, we’ve championed the belief that alternative solutions simply can’t match the sustainability performance of ChargeBox. It’s this unwavering conviction that propelled us to dig deeper into the sustainability (or otherwise) of rented power banks. 

While the term “sustainability” is scattered across the websites of providers offering such solutions, you’ll also notice a distinct lack of details with more in-depth reading. The mere presence of a “sustainability officer” doesn’t inherently drive meaningful change. So, we’ve decided to pull back the curtain and reveal our research and findings for a comprehensive understanding.

Remember first of all, that power banks have a limited lifecycle. Given the amount of valuable materials in them together with the effort to mine, refine and produce battery packs, we wanted to see what the lifecycle emissions of a power bank solution would be. 

We have included references to scientific literature and other sources of data for our calculations and to show full transparency but are happy to share our calculations or even amend them, if better data can be provided. 

What we found truly shocked us! Our data and calculations are shown below but first, let’s summarise what we have used as relative comparisons before looking at the results. 

Comparing ChargeBox Charging Stations With Power Bank Charging Stations

Our own charging stations with 6 lockers can charge well in excess of 100 devices a day – and frequently do. So, we have compared a large 40-power bank charging solution with our ChargeBox FAST6. Here’s what we included for this analysis as well as what we didn’t include:

  • We have included the embedded carbon in the respective machines – a recent model ChargeBox FAST6 6-locker USB Fast charge station and a 40 power bank charging machine (which we have estimated). We have assumed a 5 year operating life for both solutions (most ChargeBox stations go on considerably longer).1
  • We have included the emissions from expected electricity consumption during that 5 year lifetime if operated in the UK using our typical emissions per unit of electricity. Here we have assumed similar electricity usage, though power banks introduce an extra level of loss that we have assumed conservatively at 10%.2
  • We have not included emissions involved in installation and service activities for both solutions, though these are expected to be similar.
  • For the power bank solution, we added in the embedded carbon to produce each Lithium-Ion battery based on a scientific paper with such metrics. We did not include embedded carbon in casing and cables, or for transportation from Asia.3
  • We estimated the number of power banks that would be required over the 5 year lifecycle based on expected failure rates as well as losses due to other factors such as customers keeping the devices.4
  • We did NOT factor in end-of-life recycling and re-use.5
  • We ran our numbers both with an equivalent number of charges provided over 5 years, as well as using a much lower number for the power bank rental solutions which is our expectation of real usage.6

Power Banks Produce 26 Times More Carbon Emissions Than ChargeBox

If a power bank rental solution provides the same number of charges as a ChargeBox over a 5 year cycle, then we calculated the emissions of that solution to be over 33 tonnes of CO2 compared with just 1.2 tonnes for ChargeBox.  This is both in total and per charge (since the charges given are equal). 

In the case that the power bank solution provides just 1/5 the number of charges of a ChargeBox (which of course means just 1/5 the number of satisfied users), then the power bank CO2 emissions drops to around 8 tonnes – still 6 times more than ChargeBox with just 20% of the service given. 

Usage ScenarioSame UsagePower Bank 1/5 of ChargeBox Usage 
ChargeBox emissions (tonnes of CO2)1.21.2
Power Bank rental emissions (tonnes of CO2)338
ComparisonChargeBox emits 26 times less carbonChargeBox emits 6 times less carbon but charges 5 times more devices
Carbon per chargePower Banks 26 times morePower Banks 31 times more

We also varied our assumptions to see if battery loss/failure rates were much lower than what we believe to be the case. Even here, power banks solutions emit 12 times the emissions per charge given in the scenario of a 1/5th usage (over 3 tonnes total) ; and 7 times for equivalent usage (over 9 tonnes).

We will happily re-work our model if credible alternatives are presented to us for any of our assumptions. Climate calculations are very difficult to do accurately and we would always caution about differences of as much as 50%. But when the differences represent at least an order of magnitude, there is little doubt that such solutions are not comparable on a sustainability basis.

Is 33 tonnes of CO2 emissions a lot? 

It’s equivalent to:

  • 39 seats on a flight from London to New York
  • 6 years of a single person’s carbon emissions across all their activities (average UK person)

Remember also (if you read the footnotes) we have not factored in extra embedded carbon from machine manufacture in China, and freight emissions for both machines and batteries. Both of these would result in additional emissions for power bank solutions but do not apply to UK-manufactured ChargeBox. 

Of course, you might argue that both solutions are worse than charging at home.  In the case of the power banks, it almost certainly is, but with ChargeBox it would be similar to charging at home.  While we are at the mercy of our hosts in terms of how they procure their energy, we encourage all to use 100% renewable – as we do in our own operations. 

If you’d like to know more about a sustainable way to keep your visitors, guests, students and patients’ devices charged, drop us a line – we’d love to hear from you.

Thanks for reading!

 Chargebox

1 We have used our own embedded carbon as a reasonable estimate of embedded carbon in the power bank charging machine. The reasoning is that it is a similar size metal box, with similar types of electronics, screens and other components. We have NOT allowed for the fact this is produced – most likely – in China which has carbon emissions relating to electricity in production at more than 2x the UK where ChargeBox is manufactured (and even here, our metal fabricator uses extensive solar energy installed on its buildings which was not factored into our calculations). We have also NOT allowed for emissions due to shipment of the units from China to the UK.

2 We have calculated both the base level electricity to keep each machine functioning and the electricity used to charge either the power banks (power bank solution) or devices directly (ChargeBox) during a 5 year lifetime in the UK and then used the UK’s electricity emissions number (which was 181g.CO2/KWh in 2020 and is probably a bit lower now). The electricity for both will be similar per use, though the power banks introduce an additional efficiency loss and we included a figure of 10% in our calculations. The amount of electricity consumed by either solution was not hugely material or different. With the scenario for 20% usage of power banks compared with ChargeBox that would translate into lower electricity emissions – but obviously producing less charged devices.

3 We added in the embedded carbon we calculated is in every power bank based on a scientific paper outlining such a figure for any type of Li-ion battery. This did not include extras such as cases or cables. The paper estimated the embedded energy required to make a battery, and we then used the figure for China’s electricity emissions per kWh as stated here

4 We varied our assumptions on these figures to see the impact, but in every scenario, there was still a significant impact. Our base level estimates were taken from the experience of one of our international partners who also operates a power bank rental solution

5 With ChargeBox we responsibly recycle all metalwork and after re-test, we will re-use some electronic components and wiring. Power bank rental companies may or may not recycle their failed batteries, but for those that are lost or kept by customers, there is likely a significant carbon cost. It is our expectation many of these end up in drawers and eventually landfill. 

6 Most ChargeBox usage is free so is at very high levels; most power bank usage is charged for, so usage is lower. We ran numbers for both equal levels of high use, and 20% use for power bank solutions – so just 1/5th the number of devices charged. We used 50 uses/day for ChargeBox – a typical value. We then compared 50 uses/day for the power bank rental as well as the scenario of just 10 uses/day. We have used values from both scenarios and also shown an equivalent number of emissions per charge. 

The Apple Lightning cable is Dead, Long Live the Apple Lightning cable!

Apple lightning cable. Game Over.

When Phil Schiller, then SVP at Apple, introduced the Lightning cable in 2012 with the launch of the iPhone 5, he said it was “the cable for the next decade”. Sure enough – and having exceeded that with 11 years under its belt – it has been a reliable cable and we can’t imagine using a non-reversible cable any more (even though the EU wanted to standardise around that stupid micro-USB plug). @ChargeBox we have found it to be the best cable (though not without our modification to the junction of cable and head which extended life from 300+ charges to 4,000+; more on that in a future post).

The actual ending is very reliable – far more so than USB-C which has a tendency to break off. You can occasionally get dirt or corrosion on the pins, but this can usually be cleaned off quickly.

With the introduction of USB-C to all iPhone 15 models, it was portrayed as the death knell for Lightning. Of course, in many ways it is – and over future years, will undoubtedly be. But in one clever move, Apple actually made the Lightning cables you already have MORE useful, not less ($29 purchase required!). 

Indeed stay with me here while I explain, slightly tongue in cheek, that the Lightning cable has now become the only true Universal cable! There’s even something for Android users too.

If you’re like me, you’ll have quite a few Lightning cables around the house and office – for charging phones, AirPods, older iPads, and even pencils and keyboards. I’ve got quite a few USB-C to Lightning as well as some older USB-A to Lightning.

With the release this week of the simple USB-C to Lightning dongle adapter you can now plug in a Lightning cable into a USB-C device. Ostensibly to protect investment in things such as music systems, car adapters etc, this little gem also has the added advantage of allowing you to use Lightning cables to charge not just iPhone 15 models, but also iPad Pros, and, wait for it, ANY recent MacBooks – Air and Pro varieties! (Hang on non-Apple users!)

I picked up my adapter at the local Apple Store yesterday – the person I spoke to didn’t know it existed but they found the stock. It has some useful benefits for our business in field testing which first brought it to my attention. I wondered if it would work with my iPad Pro? And of course, why wouldn’t it work? Indeed using it with my 11.9” M1 iPad Pro I was able to see around 26W charging at 9V with my 96W MacBook Pro charger and USB-C to Lightning cable. I have seen 15V charging when the iPad Pro starts at very low battery with up to 35W, so a limitation here is that I think 27W (9V/3A) is as far as this goes. But that’s almost full speed charging of a modern iPad (note it’s also higher than the 20W charger Apple have typically included if you have access to a higher power USB PD charger such as those with MacBooks).  

So, then I thought if it can do this, it might also allow charging my new 15” MacBook Air. And, lo and behold, this also worked. Yes, charging a modern laptop with a Lightning cable! I was able to confirm these details through the “About this Mac” —> System Report —> Power.

It advertised to the MacBook Air as a 28W charger – specifically identifying as the Apple USB-C to Lightning Adapter. (I’m guessing it has a chip in it which probably contributes to the price and which converts the power signalling from Lightning protocol to USB-C). Obviously, it’s not as good as the 70W charger which is optional for this MacBookAir, but a good match for the 35W dual charger in a pinch and not far off the 30W charger included with the base MacBook Air. But, wait. There’s MORE! 

Then I started wondering about all the old USB-A adapters out there. Amazingly these work too with 11W recorded into the MacBook Air using a 12W old iPad charger.  

So, not only does this adapter allow you to continue using your Lightning cables with new phones, it also allows you to charge ANY other Apple USB-C devices with almost any USB based charger and any Lightning cable.  

Ironically, Apple’s done more for sustainability with this one action than the EU’s “rule” about USB-C – which by itself is a big initial negative rendering lots of chargers and cables useless without such solutions.

If you had to take just one cable with you for all your Apple gear, the answer may turn out to be Lightning! 

If you’re not one of the 1 billion+ Apple users, how does this help YOU? 

Well, for Android users – though I haven’t tested this –  it should also allow you to use Lightning cables to charge Android phones – including providing pretty good USB PowerDelivery charge to 27W. So, a cable for every situation! Right now, the only true Universal cable. How ironic, EU? But very much in-tune with Apple’s sustainability push at the announcement event. 

Here’s a handy summary of what you can do:

  1. You’ll need the Apple USB-C to Lightning adapter for this £29/$29 at the Apple Store. You plug a Lightning cable INTO the adapter and then plug the adapter INTO a USB-C device.
  2. The faster the charger you use, the faster the charging experience, but any charger above 30W is not going to help any further
  3. If you’ve forgotten the USB-C to USB-C cable that came with your new iPhone15, you can charge with this setup at similar speeds to iPhone 14 models.
  4. You can charge a USB-C iPad using this setup at a good speed (depending on charger).
  5. You can charge any USB-C based MacBook using this setup at a decent speed (MacBook Air models and using a 30W charger) or an acceptable speed (MacBook Pro models). In a pinch even a USB-A charger and USB-A Lightning cable will charge these devices up but over a much longer period (USB-A limits of 12W are an absolute maximum). But this would be ok in an overnight situation.
  6. You should be able to charge almost any Android phone that has a USB-C input using this setup and with approximately 0-50% charge in 30 minutes using a 20W (or ideally 30W) charger. 
  7. You should also be able to charge larger USB-C based tablets and laptops using this setup, with power dependent upon the charger available (again up to around 27W).
  8. Of course, this same setup (without the adapter) can continue to charge all of your Apple devices and peripherals.  
  9. Taking the adapter with you (Android or Apple users) allows you to “hijack” any friends Apple Lightning configuration to charge your USB-C based device.

So, this little gem of a dongle is a real get-out-of-jail device for all sorts of situations, and useful for many road warriors to carry around.  If you have any other situations you’ve found it useful or think it might be useful, let us know and we can update this post.

Thanks for reading!

 Chargebox