Our Charging Solutions
ChargeBox units provide your visitors with a better customer experience through convenient, safe and secure device charging options.
A ChargeBox charging service is easy to install and provides:
- Rapid and stress-free charging for end users
- Device safety and security fully guaranteed
- User privacy ensured (fully GDPR compliant)
- Integrated mobile device charging cables and/or wireless charging
- Data capture and analysis including device type, charging performance and time/length of charge
- Sponsorship opportunities through full vinyl wraps, decal placement and video content.
Lock and Leave
‘Lock and Leave’ units enable better customer experience with users safely and securely leaving their mobile phone to charge while they get on with their day. These four or six locker units can be free standing, wall mounted or integrated into existing surroundings in a bespoke set up. In retail environments, Lock and Leave units are proven to increase customer dwell time and spend.
The patented key-based smart locking system is user friendly and provides a high level of security. Users only need to follow two steps to use Lock and Leave units: connect and lock. In fact, the average ChargeBox user secures the locker door within just six seconds of connecting their device.
ChargeBox users are then free to shop, explore and enjoy other experiences while their mobile device is safe and charging.
Lock and Leave Charging Solutions Include:
- Free standing unit
- Six lockers
- Charges mobile devices and small tablets
- 19" main screen
- 7" control/guide screen
- USB 2.0 standard high power charging
- Latest USB 3.1 power delivering Fast Charge
- Can be branded.
- Includes antimicrobial coating protection.
Stay and Charge
As the pioneers of out-of-home, public phone charging solutions, we’ve learned a great deal over the years about making our solutions easy to use, reliable and fast. And sometimes people want and need to be able to charge their device while they’re using it.
ChargeBox 'Stay and Charge' solutions enable this and enhance the customers’ experience. Our service alleviates potentially stressful situations by giving users a fast and dependable method to charge their device whilst it remains in their possession.
Why not support the usage of mobile devices in your environment when visitors need it most?
- While they are waiting for an important appointment - ensure they can communicate with family, work and friends.
- Collecting an order from their favourite store - support access to essential QR codes, texts and emails.
- Taking time out to relax with friends - encourage dwell time and avoid early departure.
- Having a consultation - let visitors immerse themselves in the experience without feeling anxious.
Providing optimised or fast charging for multiple devices simultaneously, our ‘Stay and Charge’ solutions use high-quality, enhanced components and can Fast Charge the latest phones, tablets and even laptops.
Available fully managed with remote fault detection and comprehensive analytics or as an off-the-shelf unmanaged service, the level of support you need is up to you.
Stay and Charge Solutions Include:
Three options, available either off-the-shelf or with bespoke finishes to seamlessly match your interior design:
- Includes FastHub, AirHub+ and AirHub.
- Offers optimised wireless charging via Apple’s brand new MagSafe tech
- Integrated table-top 'stay and charge' unit, option to be presented in a matching finish to its surroundings
- FastHub charges up to four devices simultaneously; three via cable and one wirelessly
- USB 2.0 optimised or fast charge charging options available
- Can include bespoke branding.
- Includes antimicrobial coating protection.
- Table-top 'Stay and Charge' unit
- Charges up to eight devices simultaneously
- Full colour animated LEDs
- Eight enhanced, colour-coded manufacturer cables
- USB 2.0 optimised charging
- Options to secure to its surroundings via a hidden locking system.
- Includes antimicrobial coating protection.
The 'Smart Lock' System
Simplicity is the ultimate sophistication
Even in this digital age, a conventional lock and key approach are proven to be by far the simplest, safest and most secure option. With PIN systems, much more emphasis is placed on the user to secure their device. This creates ‘friction’, diminishes the customer experience and is prone to user error, fraud and theft.
Our patented Smart Lock system, developed over a decade of experience, uses unique, uncopyable keys that cannot be taken from locks until our system has detected a device has been connected and charging successfully. Only once this occurs can the user then lock and remove their key. This is by far the simplest, safest and most secure approach - simplicity is the ultimate sophistication
ChargeBox Aftercare, Maintenance and Support
For all of our charging solutions we provide first class aftercare, maintenance and support including access to reporting information so you can see the ROI on your investment.
Frequently Asked Questions
What devices can ChargeBox charge?
All of our ChargeBox solutions have Apple Lightning, Micro USB and USB Type C cables fitted to charge all of the latest devices.
What infrastructure do I need to install a ChargeBox?
Each ChargeBox requires a 13amp socket no further than one metre from the unit. If sockets are situated further than one metre away you must provide a suitable extension lead.
Can my ChargeBox be customised with my company branding?
Please view the product details for the ChargeBox system you are interested in to see the branding options available.
Why do you provide a managed service for permanent installations?
Our managed service is vital to ensure that we deliver an end-to end, hassle free service. We will take care of every aspect of your charging solution so that you don’t have to.
Do you offer a key pad / pin system?
We quickly discovered that it is impossible to provide a secure service when part of the security is left to the user. Our experience shows that PIN codes can be easily predicted, and seen from afar. We believe that a high-quality lock and key system backed by a complete audit trail is the most secure solution. It is also the easiest to use system from a customer perspective as well as the most hassle-free. We are extremely proud of our proven security track record across our estate.
What happens if a customer loses their key?
On installation of your ChargeBox you will be provided with a set of Emergency Keys which can be used to help a customer retrieve their device in the unlikely event of the customer losing their key. ChargeBox have a device retrieval process which should be followed in this eventuality.
What product range do ChargeBox have?
ChargeBox have both ‘Lock and Leave’ locker solutions as well as ‘Stay and Charge’ table top and integrated solutions available for event hire and permanent installations.
What are the dimensions of the ChargeBox?
Please view the product details for the ChargeBox system you are interested in to see the dimensions of each unit.
What are the lead times for booking a ChargeBox solutions for an event?
Ideally we require four weeks' notice to secure a production slot, plan the installations and manage the vinyl wrap process effectively, however we can often react quicker when needed and we try to be as responsive as possible. We do become very busy during the summer events season so please book early to secure your production slot and avoid disappointment.
Can I install the ChargeBox or will ChargeBox do this for me?
ChargeBox can provide engineers to aid installation or units can be delivered direct to site for self installation.
How do my customers find a ChargeBox?
Customers can visit our Find-A-ChargeBox interactive map via our website, or download our App (iOS only) to find a list of our permanent stations. For short hire events, we encourage clients to promote the charging facilities within their marketing material to direct visitors.
What happens if there are any issues with my ChargeBox solution?
If there are any issues with your ChargeBox, you can contact our Support Team who will be able to help resolve these. Contact details are: support@ChargeBox.com 0330 088 1568.
Can I get reports to see how much the ChargeBox was used?
ChargeBox can provide a data package if required, which would include a post-event report outlining the performance of the charging solutions provided.
Who else is ChargeBox charging?
ChargeBox provided a hassle-free service at Data Centre Dynamics. The combination of The Qube and Locker Stations provided a complete charging service throughout the event and choice to our delegates: they could either charge their phone or tablet whilst working, or secure their device in a locker. We had high usage across both product types.
Izzy Warburg, Gartner
I am delighted we have been able to have ChargeBox provide on-campus charging facilities for our students. The telemetries are excellent and we see high levels of usage as students recharge devices throughout the day. The team at ChargeBox have been a pleasure to work with and their products have enabled us to avoid expensive installation of power outlets in listed buildings around our estate.
King's College London
Nick Leake, CIO
and many more organisations ...
The ChargeBox commitment to you
Plug in your device and lock. That's it.
ChargeBox guarantees safety for both the device being charged and the charging process itself under the terms of our fully managed SLA.
ChargeBox guarantees against the theft of devices under the terms of our fully managed SLA.