Our Charging Solutions
ChargeBox units provide your customers, visitors and other end users with convenient, safe and secure device charging options.
A ChargeBox charging service is easy to install and provides:
- Rapid and stress-free charging for end users
- Device safety and security fully guaranteed
- User privacy ensured (fully GDPR compliant)
- Integrated mobile device charging cables and/or wireless charging
- Data capture and analysis including device type, charging performance and time/length of charge
- Sponsorship opportunities through full vinyl wraps, decal placement and video content.
Lock and Leave
‘Lock and Leave’ units enable users to safely and securely leave their mobile phone to charge while they get on with their day. These four or six locker units can be free standing, wall mounted or integrated into existing surroundings in a bespoke set up. In retail environments, Lock and Leave units are proven to increase customer dwell time and spend.
The patented key-based smart locking system is user friendly and provides a high level of security. Users only need to follow two steps to use Lock and Leave units: connect and lock. In fact, the average ChargeBox user secures the locker door within just six seconds of connecting their device.
ChargeBox users are then free to shop, explore and enjoy other experiences while their mobile device is safe and charging.
Lock and Leave Charging Solutions Include:
- Free standing unit
- Six lockers
- Charges mobile devices and small tablets
- 19" main screen
- 7" control/guide screen
- USB 2.0 standard high power charging
- Latest USB 3.1 power delivery Fast Charge options available
- Can be branded.
- Wall mounted
- Four lockers
- Charges mobile devices only
- 7" control/guide screen
- Compact sizing
- Can be branded.
Stay and Charge
The QUBE™ and ChargeHub™ 'Stay and Charge' units alleviate stressful situations by giving users a dependable method to charge a device while they wait.
ChargeBox Stay and Charge units offer the key electronics from our lockable solutions in the smallest package available, bringing all the benefits of the full-scale service to a table top unit.
Our 'Stay and Charge' solutions are perfect for any conference room, reception space or event to provide optimised or fast charging for up to eight devices simultaneously using high-quality, enhanced USB cables. With our fast charge variants we can fast charge the latest phones, tablets and even laptops. Wireless charging is an optional component in these solutions providing cable-free charging using Qi-compliant technology.
Stay and Charge Solutions Include:
- Table-top 'Stay and Charge' unit
- Charges up to eight devices simultaneously
- Full colour animated LEDs
- Eight enhanced, colour-coded manufacturer cables
- USB 2.0 optimised charging
- Options to secure to its surroundings via a hidden locking system.
- Integrated table-top 'stay and charge' unit, option to be presented in a matching finish to its surroundings
- Charges up to four devices simultaneously; three via cable and one wirelessly
- USB 2.0 optimised or fast charge charging options available
- Three enhanced USB cables
- Can include branding.
ChargeBox Aftercare, Maintenance and Support
For all of our charging solutions we provide first class aftercare, maintenance and support including access to reporting information so you can see the ROI on your investment.
Frequently Asked Questions
What devices can ChargeBox charge?
All of our ChargeBox solutions have Apple Lightning, Micro USB and USB Type C cables fitted to charge all of the latest devices.
What infrastructure do I need to install a ChargeBox?
Each ChargeBox requires a 13amp socket no further than one metre from the unit. If sockets are situated further than one metre away you must provide a suitable extension lead.
Can my ChargeBox be customised with my company branding?
Please view the product details for the ChargeBox system you are interested in to see the branding options available.
Why do you provide a managed service for permanent installations?
Our managed service is vital to ensure that we deliver an end-to end, hassle free service. We will take care of every aspect of your charging solution so that you don’t have to.
Do you offer a key pad / pin system?
We quickly discovered that it is impossible to provide a secure service when part of the security is left to the user. Our experience shows that PIN codes can be easily predicted, and seen from afar. We believe that a high-quality lock and key system backed by a complete audit trail is the most secure solution. It is also the easiest to use system from a customer perspective as well as the most hassle-free. We are extremely proud of our proven security track record across our estate.
What happens if a customer loses their key?
On installation of your ChargeBox you will be provided with a set of Emergency Keys which can be used to help a customer retrieve their device in the unlikely event of the customer losing their key. ChargeBox have a device retrieval process which should be followed in this eventuality.
What product range do ChargeBox have?
ChargeBox have both ‘Lock and Leave’ locker solutions as well as ‘Stay and Charge’ table top and integrated solutions available for event hire and permanent installations.
What are the dimensions of the ChargeBox?
Please view the product details for the ChargeBox system you are interested in to see the dimensions of each unit.
What are the lead times for booking a ChargeBox solutions for an event?
Ideally we require four weeks' notice to secure a production slot, plan the installations and manage the vinyl wrap process effectively, however we can often react quicker when needed and we try to be as responsive as possible. We do become very busy during the summer events season so please book early to secure your production slot and avoid disappointment.
Can I install the ChargeBox or will ChargeBox do this for me?
ChargeBox can provide engineers to aid installation or units can be delivered direct to site for self installation.
How do my customers find a ChargeBox?
Customers can visit our Find-A-ChargeBox interactive map via our website, or download our App (iOS only) to find a list of our permanent stations. For short hire events, we encourage clients to promote the charging facilities within their marketing material to direct visitors.
What happens if there are any issues with my ChargeBox solution?
If there are any issues with your ChargeBox, you can contact our Support Team who will be able to help resolve these. Contact details are: support@ChargeBox.com 0330 088 1568.
Can I get reports to see how much the ChargeBox was used?
ChargeBox can provide a data package if required, which would include a post-event report outlining the performance of the charging solutions provided.
Who else is ChargeBox charging?
ChargeBox provided a hassle-free service at Data Centre Dynamics. The combination of The Qube and Locker Stations provided a complete charging service throughout the event and choice to our delegates: they could either charge their phone or tablet whilst working, or secure their device in a locker. We had high usage across both product types.
Izzy Warburg, Gartner
I am delighted we have been able to have ChargeBox provide on-campus charging facilities for our students. The telemetries are excellent and we see high levels of usage as students recharge devices throughout the day. The team at ChargeBox have been a pleasure to work with and their products have enabled us to avoid expensive installation of power outlets in listed buildings around our estate.
King's College London
Nick Leake, CIO
and many more organisations ...
The ChargeBox commitment to you
Plug in your device and lock. That's it.
ChargeBox guarantees safety for both the device being charged and the charging process itself under the terms of our fully managed SLA.
ChargeBox guarantees against the theft of devices under the terms of our fully managed SLA.