All of our ChargeBox solutions have Apple Lightning, Micro USB and USB Type C cables fitted to charge all of the latest devices. 

Each ChargeBox requires a 13amp socket no further than 1 metre from the unit. If sockets are situated further than 1 metre away you must provide a suitable extension lead.

Each ChargeBox ‘lock & leave’ locker solution can be fully customised with various types of vinyl wraps and video content can be displayed on the LCD screen at the top of the 6 locker station.

Our managed service is vital to ensure that we deliver an end-to end, hassle free service. We will take care of every aspect of your charging solution so that you don’t have to.

Our first prototype unit was keypad/PIN solution. We quickly discovered that it is impossible to provide a secure service when part of the security is left to the user. Our experience shows that PIN codes can be easily predicted, and seen from afar. We believe that a lock and key is the most secure solution, as well as the most hassle-free solution for our clients, and we are extremely proud of our proven security track record across our estate. 

On installation of your ChargeBox you will be provided with a set of Emergency Keys which can be used to help a customer retrieve their device in the unlikely event of the customer losing their key. ChargeBox have a device retrieval process which should be followed in this eventuality.

The ChargeBox can be placed outside providing it is covered to prevent any exposure to wind or rain.

ChargeBox have both ‘lock and leave’ locker solutions as well as ‘stay and charge’ table top & integrated solutions available for event hire and permanent installations. 

The ChargeBox team can provide you with full technical specifications for all of our products.

Ideally we require 4 weeks notice to secure a production slot, plan the installations and manage the vinyl wrap process effectively, however we can often react quicker when needed and we try to be as responsive as possible. We do become very busy during the summer events season so it is important to book early to secure your production slot and avoid disappointment.

ChargeBox can provide engineers to aid installation or they can be delivered direct to site for self set up. 

We are happy for you to relocate any stations providing you use a sack barrel trolley. 

Customers can visit our Find-A-ChargeBox interactive map via our website or download our App to find a list of our permanent stations. For short hire events, we encourage clients to promote the charging facilities within their marketing material to assist visitors with way finding.

Each ChargeBox ‘lock and leave’ locker solution is configured (by default) to provide a 30 minute free charge while our stay and charge table top solutions will continue to charge your devices for as long as they are connected.

If there are any issues with your ChargeBox, you can contact our Support Team who will be able to help resolve these. Contact details are: support@ChargeBox.com 0330 088 1568.

ChargeBox can provide a data package if required, which would include a Post Event Report outlining the performance of the charging solutions provided.