Charging Solutions for Shopping Centres
Device Charging for Shoppers
Increase dwell time, spending and return visits with ChargeBox
A free ChargeBox charging service is easy to install and provides:
- 30 minute stress-free charging to shoppers as standard
- Device security fully guaranteed with Smart Lock
- Increased dwell time and increased spend
- Increased customer satisfaction and loyalty
- Reduced "low battery anxiety"
- Data capture on device type and charges delivered
- Sponsorship opportunities through full vinyl wraps, decal placement and video content.
Product Information and Pricing
The value of safe and secure charging:
The provision of a fast charging service removes low battery anxiety and enhances the experience for shoppers. ChargeBox helps to keep shoppers connected for their entire visit through safe and secure charging stations.
For Retail Stores
Charged devices enable shoppers to stay updated and look up product information online whilst in-store. As a result they spend more time in-store. Charging services increase footfall and dwell time and are proven to lead to an increase in customer spend, basket size and conversion rates.
Brands can associate themselves with an established, well-loved service and be recognised as the brand delivering the 'feel-good' feeling that comes with free charging. ChargeBox offers full vinyl wraps, decal placement and video content to provide brand awareness and further sponsorship opportunities.
Charging Solutions include:
- Free standing unit
- Six lockers
- Charges mobile devices and tablets
- 19" main screen
- 7" control/guide screen.
- Wall mounted
- Four lockers
- Charges mobile devices only
- 7" control/guide screen.
- Table top 'Stay & Charge' unit
- Charges up to eight devices simultaneously
- Eight reinforced, colour-coded manufacturer cables
- USB 2.0 optimised charging
- Options to secure to surroundings via a hidden locking system.
Branded wrap examples
Frequently Asked Questions
What devices can ChargeBox charge?
All of our ChargeBox solutions have Apple Lightning, Micro USB and USB Type C cables fitted to charge all of the latest devices.
What infrastructure do I need to install a ChargeBox?
Each ChargeBox requires a 13amp socket no further than 1 metre from the unit. If sockets are situated further than 1 metre away you must provide a suitable extension lead.
Can my ChargeBox be customised with my company branding?
Each ChargeBox ‘lock & leave’ locker solution can be fully customised with various types of vinyl wraps and video content can be displayed on the LCD screen at the top of the 6 locker station.
Why do you provide a managed service for permanent installations?
Our managed service is vital to ensure that we deliver an end-to end, hassle free service. We will take care of every aspect of your charging solution so that you don’t have to.
Do you offer a key pad / pin system?
Our first prototype unit was keypad/PIN solution. We quickly discovered that it is impossible to provide a secure service when part of the security is left to the user. Our experience shows that PIN codes can be easily predicted, and seen from afar. We believe that a lock and key is the most secure solution, as well as the most hassle-free solution for our clients, and we are extremely proud of our proven security track record across our estate.
What happens if a customer loses their key?
On installation of your ChargeBox you will be provided with a set of Emergency Keys which can be used to help a customer retrieve their device in the unlikely event of the customer losing their key. ChargeBox has a device retrieval process which should be followed in this eventuality.
Does the ChargeBox have to be inside?
The ChargeBox can be placed outside providing it is covered to prevent any exposure to wind or rain.
What product range do ChargeBox have?
ChargeBox has both ‘lock and leave’ locker solutions as well as ‘stay and charge’ table top & integrated solutions available for event hire and permanent installations.
What are the dimensions of the ChargeBox?
The ChargeBox team can provide you with full technical specifications for all of our products.
What are the lead times for booking a ChargeBox solutions for an event?
Ideally we require 4 weeks notice to secure a production slot, plan the installations and manage the vinyl wrap process effectively, however we can often react quicker when needed and we try to be as responsive as possible. We do become very busy during the summer events season so it is important to book early to secure your production slot and avoid disappointment.
Can I install the ChargeBox or will ChargeBox do this for me?
ChargeBox can provide engineers to aid installation or they can be delivered direct to site for self set up.
Can I move a ChargeBox?
We are happy for you to relocate any stations providing you use a sack barrel trolley.
How do my customers find a ChargeBox?
Customers can visit our Find-A-ChargeBox interactive map via our website or download our App to find a list of our permanent stations. For short hire events, we encourage clients to promote the charging facilities within their marketing material to assist visitors with way finding.
How long does a ChargeBox charge my phone for?
Each ChargeBox ‘lock and leave’ locker solution is configured (by default) to provide a 30 minute free charge while our stay and charge table top solutions will continue to charge your devices for as long as they are connected.
What happens if there are any issues with my ChargeBox solution?
If there are any issues with your ChargeBox, you can contact our Support Team who will be able to help resolve these. Contact details are: support@ChargeBox.com 0330 088 1568.
Can I get reports to see how much the ChargeBox was used?
ChargeBox can provide a data package if required, which would include a Post Event Report outlining the performance of the charging solutions provided.
What our customers say:
Having charging facilities in our centres has allowed customers to stay longer which is great for customers and great for us as a business. Purely from a customer point of view, it allows them safe and secure charge when they need it most and for us it's the ability to offer them a great free facility.
Customer Service Director, Intu Shopping Centre
The ChargeBox system offers a convenient and safe way for consumers to recharge their phones whilst continuing to shop. It is the latest initiative we are delivering at our shopping centres and parks to further improve the shopper experience.
Head of Shopping Centre Asset Management, British Land
Who else is ChargeBox charging?
and many more organisations ...
The ChargeBox commitment to you
Plug in your device and lock. That's it.
ChargeBox guarantees safety for both the device being charged and the charging process itself under the terms of our fully managed SLA.
ChargeBox guarantees against the theft of devices under the terms of our fully managed SLA.