ChargeBox at the NHS – Small Improvements That Make A Big Impact

phone charging station at NHS hospital
When we installed a free to use ChargeBox for patients and visitors in the Emergency Department of the William Harvey Hospital little did we know what the reaction would be

The hospital charity that funded the service tweeted about its arrival 143 Retweets 85 Quote Tweets and 1369 Likes later here are some of the highlights of those responses

Great idea for the new ED build Love this Well definitely look at it Great idea something we can think about for EDQEH1 Look at this fab idea 😍StarsAppeal Great idea for patients Can we do this What an amazing idea Well done👍 What a brilliant idea do we have one of these in our ED NorthMidNHS Excellent idea Love this




Positive validations from NHS staff continued to flow

Chief Nursing Officer Evonne Hunt at Medway NHS Trust said What a brilliant idea
Joel Bonner Patient Experience Lead at Gloucestershire Hospitals NHS Foundation Trust commented the sort of thing I had in mind to which Sally Hayes Deputy Divisional Director Quality Nursing Medicine said Yep Saw that last night Go for it




Other comments even made us chuckle as curiosity about the new Chargebox grew Where do we buy one of these beauties Really Clare But thank you 🙏 And Sarah 😂 Please can we have one for Christmas How groovy is this Yeah baby

But Clare Campion Interim Director of Nursing Quality at The Childrens Trust and Registered Nurse Brian Webster summed up best why having charged up connected devices at hospitals are essential

Fantastic initiative well done That will make such a difference to people who are there for far longer than theyd like to be and left home in a hurry without a charged phone or spare battery Will take a lot of anxiety away 👏

Person centredness I helped someone today in ICU get their phone and tablet charged and WiFi connected then facilitated a video call with family They didnt care verbally about all the clinical skills I did all day but for this they couldnt thank me enough

And patient Douglas Bilton also gave us a valuable review of the service This is such a great idea Ive had to go to AE 3 times this year and on each phone charging has been a concern
So as you can see keeping patients devices charged is essential We hear this all the time in our conversations with NHS partners so its rewarding to see it stated openly and genuinely for all to see

About ChargeBox
ChargeBox is the trusted safe and secure charging provider at over twenty NHS Trusts because our service will
Alleviate stress as patients and visitors can stay connected with loved ones access critical information and stay entertained
Increase staff productivity as they no longer have to deal with charging requests
Support the increased volume of mobile devices within the NHS as pagers are phased out
Reduce the uncontrolled use of sockets which can result in health and safety risks Estate and Facilities Alert Dec 2018

Tell us about your local hospital is device charging a service you think is essential these days