ChargeBox – Powering Customer Experience
ChargeBox - Powering Customer Experience
Delight Guests
Provide a solution to a real problem. When guests have a low or dead battery it changes their behaviour. Prevent them from leaving your store early and give them an additional reason to return. Send your NPS through the roof.
Increase Customer Spend
Boost sales as customers dwell longer. ChargeBox is proven* to increase dwell time by 2X and basket size by 2.33X. Not only does the service increase customer satisfaction it also delivers meaningful ROI.
Learn About Customers
Understand how long customers are spending in-store, when they return and what devices they have. Capture opt-in email addresses and mobile phone numbers**.
Mobile devices are essential to the customer journey and central to the new experiences and technologies being deployed in retail, from AR gamification to automated mobile checkout.
Support your customer journeys, and don’t let a dwindling phone battery inhibit your customers from embracing change.
What behaviour do you want to encourage?
'Lock & Leave'
Allow guests to shop while their device securely charges
'Stay & Charge'
For locations where shoppers dwell to add to the overall experience
Want to learn more about ChargeBox? Leave your details below and one of our experts will be in touch to give you an overview.
*Independent research carried out by Ink Research Ltd and John Lewis Partnership
**Capturing data will negatively impact adoption and usage at scale.