Introducing the world’s first fast-charge public charging solutions (September 2017)

ChargeBox are pleased to announce that all of our family of products are now available to order with fast-charging support.

What does this mean? With the introduction of the USB 3.1 Power Delivery specification to our technology, our open solutions can deliver 25-30% charge in the space of 10-15 minutes, whilst our locker solutions can deliver 50-70% charge in around 30 minutes to those devices that support fast-charging. Apple's latest devices, including iPhone 8, iPhone X (as well as newer iPads) and many other Android devices are capable of receiving fast-charge based on agreed industry standards.

We believe the launch of fast-charging will significantly change the landscape for public charging solutions, and once again ChargeBox are at the forefront of public charging technology, giving our users and clients the very best charging experience.

To read the full press release, click here

What does this mean? With the introduction of the USB 3.1 Power Delivery specification to our technology, our open solutions can deliver 25-30% charge in the space of 10-15 minutes, whilst our locker solutions can deliver 50-70% charge in around 30 minutes to those devices that support fast-charging. Apple's latest devices, including iPhone 8, iPhone X (as well as newer iPads) and many other Android devices are capable of receiving fast-charge based on agreed industry standards.

We believe the launch of fast-charging will significantly change the landscape for public charging solutions, and once again ChargeBox are at the forefront of public charging technology, giving our users and clients the very best charging experience.

To read the full press release, click here


Introduction to nomophobia in retail

ChargeBox releases it's white paper on the impact of nomophobia

ChargeBox, the UK leading provider of secure device charging solutions, has undertaken customer research to establish the impact of a flat battery on the experience and spending of shoppers in retail.

Through the years in the charging industry, ChargeBox noted a clear correlation between a charged battery and shoppers’ extended dwell time in retail destinations.

Indeed, as mobile sessions on shopping Apps are growing at a rate of 174% per year, smartphones are more and more integrated into the customers’ shopping journey, from store location to price comparison and actual purchase. A flat battery, by preventing this, is seen by customers as a reason to cut short their shopping trip.

But more than only impacting dwell time, a flat battery, by creating a strong feeling of anxiety, turned out to have a tangible impact on shoppers’ enjoyment of they in-store shopping experience. A term first coined by the UK Post Office in 2008 refers to this anxiety as nomophobia, the fear of being without a mobile phone.

Chargebox decided to carry out extensive customer surveys in two popular shopping centres hosting its service, and reported that nomophobia affected 76% of its interviewed users. Offering a free charging solution relieved the interviewed shoppers from their stress of a dead battery, and enabled them to stay longer on site, triggering further unplanned spending.

Indeed, amongst the interviewed ChargeBox users, 56% spent money whilst their phones was on charge: 39% bought products, 17% were planning on spending money on food and beverages, and 32% were enabled to carry on window shopping, which they would not have been doing with the stress of a dead battery. The white paper, which gathers these statistics and expands further on the impact of nomophobia on retail, is available for download here.

ChargeBox, the UK leading provider of secure device charging solutions, has undertaken customer research to establish the impact of a flat battery on the experience and spending of shoppers in retail.


Through the years in the charging industry, ChargeBox noted a clear correlation between a charged battery and shoppers’ extended dwell time in retail destinations. 


Indeed, as mobile sessions on shopping Apps are growing at a rate of 174% per year, smartphones are more and more integrated into the customers’ shopping journey, from store location to price comparison and actual purchase. A flat battery, by preventing this, is seen by customers as a reason to cut short their shopping trip. 


But more than only impacting dwell time, a flat battery, by creating a strong feeling of anxiety, turned out to have a tangible impact on shoppers’ enjoyment of they in-store shopping experience. A term first coined by the UK Post Office in 2008 refers to this anxiety as nomophobia, the fear of being without a mobile phone. 


Chargebox decided to carry out extensive customer surveys in two popular shopping centres hosting its service, and reported that homophobia affected 76% of its interviewed users. Offering a free charging solution relieved the interviewed shoppers from their stress of a dead battery, and enabled them to stay longer on site, triggering further unplanned spending. 


Indeed, amongst the interviewed ChargeBox users, 56% spent money whilst their phones was on charge: 39% bought products, 17% were planning on spending money on food and beverages, and 32% were enabled to carry on window shopping, which they would not have been doing with the stress of a dead battery. The white paper, which gathers these statistics and expands further on the impact of nomophobia on retail, is available for download here.